The Federal Trade Commission (FTC) worked with AARP to create a series of videos about imposter scams – including robocalls, IRS imposters and Medicare scams. While the videos are aimed at older Asian Americans and Pacific Islanders, the tips apply to everyone.

The robovoice may claim to be a utility, a government agency, or even a foreign consulate. Don’t believe them. Instead:

• Hang up on illegal robocalls.Is the recording trying to sell you something? Did you give your written permission to get calls from that company? No? Then that call is illegal. No need to feel like you’re being rude when you hang up.
• Consider protecting yourself with technology like a call blocking app or device.You also can ask your phone provider if it has call-blocking tools. To learn more, go to ftc.gov/calls.
• Report the call. Report robocalls at ftc.gov/complaint. The more we hear from you, the more we can help fight scams.

For more information about stopping imposter scams, visit ftc.gov/imposters.